Avoiding clawbacks & gotchas

What a clawback is

A clawback is when the bank takes the bonus back — or never pays it — because a condition wasn't met. The cash can be reversed months later, so the goal is to qualify cleanly and keep the account in good standing until you're clear.

The most common ways people lose a bonus

• Closing the account too early. Most offers require you to keep it open for a set period (often 90–180 days). Close before that and the bonus is usually reversed.
• The direct deposit didn't count. Transfers from your own other banks, Zelle, or debit-card loads often don't qualify. See what counts as a direct deposit.
• You were an existing or recent customer. Many offers exclude people who hold — or recently closed — an account with that bank.
• Wrong enrollment path. In-branch and online offers can differ; use the exact link or code the offer specifies.
• Missed the window. Requirements have deadlines, like direct deposit within 90 days of opening.

How to protect yourself

• Read the fine print before opening, and screenshot the offer terms.
• Set reminders for the requirement deadline and the earliest safe closing date.
• Keep the account funded until the bonus posts; some banks check the balance during the holding period.
• Watch for early-closure fees that can eat into the bonus.
• Keep records of your deposits and dates in case you need to follow up.

If a bonus hasn't posted by the date the offer promises, contact the bank and reference the promotion — it's often just a delay, but documentation helps. Browse current offers in the directory.